Critical Incidents in the workplace can occur in a variety of different forms and can include workplace accidents, sudden death or injury of a worker or client, as well as unforeseen staff redundancies. If such incidents occur, your workforce or other stakeholder may be affected in different ways. Some common responses include, stress, fatigue, withdrawal, absenteeism and job uncertainty.
Responding to a critical incident is a specific intervention that assists individuals and the workplaces they work within to readjust by helping to minimise the number of individuals who may develop symptoms of post-traumatic stress.
You and your front-line managers need the tools and services to help deal with important critical incidents, compliance and liability issues. Talent First’s Critical Incident Stress Management (CISM) is an extended hour’s service specifically designed to meet the needs of organisations that may experience a critical incident. This service is specifically designed to provide support to managers and staff in the management of critical incidents in the workplace.
To learn more about each of the following CISM services click on the link below:
- Critical Incident Stress Defusing
- Critical Incident Stress Debriefing
- Trauma Management
- Psychological First-Aid
- Follow-up Counselling and Support
- Workplace Training
If a situation arises when the requirements of an organisation is outside the brief of the Talent First’s CISM service, appropriate referral to other specialist providers will be made.